At Global Source & Co., we want our customers to have a positive shopping experience.

If you are not satisfied with your purchase, please review the following return and refund guidelines.

1. Return Period

Customers may request a return within 14 days of receiving their order, subject to applicable consumer protection laws.

2. Return Conditions

To qualify for a standard return:

• The product must be unused.

• The product should be in its original condition.

• Original packaging and accessories should be included where applicable.

• Proof of purchase or an order number may be required.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product.

We will review your request and provide an appropriate solution.

4. Refund Process

Once your return request is approved and the returned product has been received and inspected where applicable, we will notify you about the refund.

Approved refunds will generally be processed through the original payment method where possible.

The time required for the refund to appear depends on your payment provider or bank.

5. Return Shipping Costs

For standard change-of-mind returns, customers may be responsible for return shipping costs where permitted by law.

For confirmed damaged, defective, or incorrect products, we will cover reasonable return shipping costs.

6. How to Request a Return

Please contact our support team with your order number and reason for the return.

Email: mohammedimad_26@yahoo.com

Phone: +966562336194

We will guide you through the return process.

Thank you for shopping with Global Source & Co.!